Privacy Statement, Cookie Policy, Disclaimer & Links

Last updated: December 2nd, 2025

Privacy Statement - Reginald Markes

Privacy Statement

I take your privacy seriously. I only collect what’s necessary for your therapy, keep it secure, never sell it, and you can request to see, change, or delete your data anytime. Your information stays confidential and is stored for 15 years (or less if you request deletion).

Who’s responsible for your data?

I am. Reginald Markes, your couples therapist, and I’m also the Data Protection Officer for my practice. If you have any questions or concerns about your privacy, you can reach me directly.

Contact:
Kaagkade 57 C
2725 AA Zoetermeer
06 107 280 14
info@reginaldmarkes.nl
www.reginaldmarkes.nl

What information do I collect?

When you work with me, I collect the following:

Basic information:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Phone number
  • Email address
  • Occupation

Sensitive information related to your therapy:

  • Information about your relationship (including your sexual life, though not in explicit detail)

I only collect this information because it’s necessary to provide you with the best possible care and support.

Why do I process your data?

I use your personal information to:

  • Conduct your therapy sessions effectively
  • Process payments
  • Contact you when needed for appointments or follow-ups
  • Inform you about any changes to my services
  • Deliver the care you’ve come to me for

Everything I do with your data is based on our treatment agreement and my legal obligation as a healthcare provider.

Do you use automated decision-making?

No. I don’t use any automated systems to make decisions about your care or treatment. Every decision involves human judgment—mine.

Who sees my information?

Your privacy matters. I only share your data when absolutely necessary:

  • People directly involved in your treatment (like a substitute therapist if I’m unavailable)
  • Third parties for payment collection (but never your medical data)
  • Others only if:
    • You’ve given explicit consent
    • I’m legally required to share it
    • There’s an urgent medical necessity

I will never sell or share your data for marketing purposes. Period.

How long do you keep my data?

I’m legally required to keep your records for 15 years for reporting and healthcare purposes.

But here’s what you need to know: You can request that I delete your data earlier if you want. Just reach out, and I’ll take care of it.

Your rights: Access, change, or delete your data

You’re in control. Here’s what you can do:

✅ Access your data – See what information I have about you
✅ Correct your data – Fix anything that’s inaccurate
✅ Delete your data – Request that I remove your information
✅ Withdraw consent – Change your mind about data processing
✅ Object to processing – Tell me if you’re uncomfortable with how I’m using your data
✅ Data portability – Get your data in a file to take elsewhere

How to do it:
Email me at info@reginaldmarkes.nl with your request. To verify it’s really you, I’ll need a copy of your ID with your photo, passport number, MRZ (the strip at the bottom), and BSN blacked out for your protection.

I’ll respond within four weeks.

How do I protect your data?

I take security seriously and use appropriate measures to prevent:

  • Misuse
  • Loss
  • Unauthorized access
  • Unwanted disclosure
  • Unauthorized changes

If you ever feel your data isn’t secure or notice something suspicious, contact me immediately at info@reginaldmarkes.nl.

Internet security disclaimer

I do everything I can to keep your data safe, but no internet connection is 100% risk-free. While I take strong precautions, I can’t be held liable for risks inherent to using the internet itself.

Links to other websites

My website may contain links to third-party sites (like YouTube for videos). I’m not responsible for how those sites handle your data, so please review their privacy policies before using them.

Questions or concerns?

If something doesn’t feel right or you have questions, reach out. I’m here to help.

You also have the right to file a complaint with the Dutch Data Protection Authority if needed:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Disclaimer Statement - Reginald Markes

Disclaimer

I’ve put a lot of care into creating the content on this website, and I want it to be as accurate and helpful as possible. That said, I’m human—if something isn’t quite right or complete, I can’t be held legally liable for it.

Everything here is shared with good intentions to inform and support you, but it’s not meant to be binding or create any formal obligations. If you have specific questions about your situation, let’s talk directly.